The SmartSafe mobile app is a one-stop mobile management platform for intelligent testing equipment. It allows users to view equipment status data and historical reports anytime, anywhere, helping customers manage their equipment efficiently and conveniently.
Pain points:
❌ Device status and data must be checked on site.
❌ Scattered reports: need to view and forward on each device.
❌ Steep learning curve: new product features require checking each manual.
❌ Manual data statistics: time-consuming, labor-intensive, and difficult to calculate.
❌ Complicated device repair process.
❌Inconvenient product information inquiry
Features: Mobile, Real-time, One-stop Service
- Real-time monitoring: Check the device's operating status anytime, anywhere via your mobile phone, including charging and discharging voltage, current power, and refrigerant tank pressure.
- Data statistics: Intuitively view data such as usage time of all devices and number of reports generated to assist in management decisions.
- Product Encyclopedia: Supports viewing introductions of the entire SmartSafe product range, including images, videos, features, and specifications to help customers better understand and use the products.
- Device Repair: Supports online repair requests for device malfunctions. Once APP backend receives the repair information, relevant personnel are immediately assigned to follow up, greatly shortening the repair process and improving service efficiency and speed.
Use Case
- Service Technician: Real-time wheel alignment data reading on the mobile app.
- Workshop Supervisor: Overview of multiple device statuses + equipment working hour statistics.
- New Trainees: Quickly master device operation and usage skills through the Product Encyclopedia.
Return
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