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FAQs

We have summarized some common problems, hope to help you. If you still have questions, please contact us!
  • 181.

    How to reset the tablet?

    Resetting may cause data loss. Before doing so, please make sure important data and information has been backed up. 

    Do the following to reset the tablet:

     1. Tap Others -> Tablet Setting -> System -> Reset options. 

    2. Tap Erase all data (factory reset). 

    3. Tap RESET TABLET. 

    4. Tap ERASE EVERYTHING to start resetting until the tool automatically reboots.

  • 182.

    What to do if the language of vehicle diagnostic software does not match the system language?

    English is the default system language of the tool. After the system language is set to the preference language, please go to the update center to download the vehicle diagnostic software of the corresponding language. If the downloaded diagnostic software is still displayed in English, it indicates that the software in the current language is under development.
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