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FAQs

We have summarized some common problems, hope to help you. If you still have questions, please contact us!
  • 151.

    What are the common faults with AdBlue?

    Common failures with the AdBlue system in a vehicle may vary depending on the make and model of the vehicle and the specific components of the selective catalytic reduction (SCR) system. However, some common issues drivers may encounter when using the AdBlue system include:
    ① AdBlue quality: Using low-quality or contaminated AdBlue fluid may cause problems with the SCR system. Contaminants or impurities in AdBlue may cause clogging or damage to the SCR catalyst, resulting in reduced efficiency or failure of the emission control system.
    ② Sensor failure: Sensors in the AdBlue system (such as the AdBlue level sensor or NOx sensor) may fail over time, causing inaccurate readings or warning messages. This may cause false warnings about AdBlue levels or emissions system malfunctions.
    ③ Injection system failure: The AdBlue injection system (including AdBlue pump and injector) may fail due to wear or electrical problems. This can result in insufficient urea being delivered to the SCR catalyst, resulting in increased emissions or engine performance issues.
    ④ Heating element failure: In cold climates, AdBlue tanks may be equipped with heating elements to prevent the liquid from freezing. A malfunctioning heating element may cause the AdBlue to freeze in the tank, causing blockage or damage to the system.
    ⑤ Leakage or contamination: Leakage in the AdBlue system (such as damaged hoses or connections) may result in fluid loss or contamination. Contaminants entering the SCR system can cause component damage and affect the efficiency of the emission control system.
    ⑥ Software or calibration issues: Software glitches or calibration errors in a vehicle's on-board computer system can sometimes cause false readings or warnings related to AdBlue levels or emissions system malfunctions.
    ⑦ AdBlue Tank Problems: Physical damage to the AdBlue tank (such as cracks or leaks) can result in fluid loss and system failure. Additionally, problems with the tank filler cap or ventilation system may affect the proper operation of the AdBlue system.
    If your vehicle's AdBlue system experiences any of these problems, the system must be inspected and repaired by a qualified mechanic or dealer. Ignoring AdBlue system malfunctions can result in increased emissions, reduced engine performance, and potentially expensive repairs in the long run.
  • 152.

    Can I drive if AdBlue is empty?

    Driving with an empty AdBlue tank can be risky and can cause damage to your vehicle's engine and emissions system. Here’s why:
    ① Emissions Compliance: Most modern diesel vehicles are equipped with Selective Catalytic Reduction (SCR) systems, which require AdBlue to reduce harmful emissions, especially nitrogen oxides (NOx). Without AdBlue, your vehicle may not meet emissions standards, which could lead to legal issues, especially in areas with strict emissions regulations.
    ② Engine performance: AdBlue depletion can trigger a series of warnings and ultimately cause the vehicle to enter reduced power mode or even limp mode, in which engine power is significantly limited to prevent damage to the engine or emissions system.
    ③ Potential damage: Continuing to drive with an empty AdBlue tank may cause damage to the SCR system, including the SCR catalyst and related components. This damage can be costly to repair and can lead to reduced engine performance or even engine failure.

    If you find that your AdBlue tank is empty and cannot be refilled immediately, it is best to avoid driving the vehicle as much as possible until the tank can be refilled. Driving with an empty AdBlue tank may result in increased emissions, reduced engine performance, and potential damage to the vehicle's emissions system.
  • 153.

    Can I overfill my AdBlue tank?

    Yes, it is possible to overfill the AdBlue tank. Overfilling your water tank can cause a variety of problems, including:
    ① Leakage: Overfilling the AdBlue tank can cause excess fluid to leak, which can cause damage to components in the surrounding area or even be dangerous if the fluid drips onto hot engine components.
    ② System Damage: Excessive pressure from overfilling may damage AdBlue system components such as water tanks, tubing, or sensors, resulting in expensive repairs.
    ③ Contamination: Adding too much AdBlue fluid can contaminate the system, which may affect the performance of the Selective Catalytic Reduction (SCR) system and cause engine-related problems.

    To avoid overfilling your AdBlue can, the manufacturer's recommendations for correct filling procedures and volumes must be followed. Typically, there will be a mark or indicator on the tank to indicate the maximum fill level. Additionally, using a funnel or nozzle designed specifically for AdBlue refilling can help prevent spills and spills. If you accidentally overfill your tank, be sure to carefully remove the excess fluid to prevent any damage or contamination to the system. If you are unsure about the correct procedure for filling your vehicle's AdBlue tank, refer to your vehicle manual or consult a qualified mechanic or dealer.
  • 154.

    Why is my AdBlue light still on after filling?

    If the AdBlue light is still on after filling the AdBlue tank, there may be several reasons:
    ① Sensor issues: The AdBlue level sensor may be faulty or malfunctioning, preventing it from registering that the tank is full. In this case, you may need to check the sensor and possibly replace it.
    ② System error: There may be an error in the vehicle's AdBlue system, such as a software failure or a problem with the AdBlue injection system. This may require diagnosis by a qualified mechanic to identify and resolve.
    ③ Incorrect filling: Make sure to fill the AdBlue tank correctly and use the correct type of AdBlue fluid. Using the wrong fluid or not filling the tank completely can cause the light to stay on.
    ④ Reset the system: Sometimes, the AdBlue light may need to be manually reset after filling the water tank. See your vehicle manual for instructions on how to reset the AdBlue system.

    If you are unable to correct the problem yourself, it is best to have your vehicle inspected by a qualified mechanic or dealer to diagnose and correct the problem. Continuing to drive with the AdBlue light may result in reduced engine performance or even engine shutdown, depending on the vehicle's systems.
  • 155.

    How do I know if my DPF needs cleaning?

    There are several signs that your diesel particulate filter (DPF) may need cleaning:
    ① Warning light: The most obvious sign is the DPF warning light on the vehicle dashboard. This light usually indicates that the DPF is clogged and needs attention.
    ② Decreased engine performance: If you notice a decrease in engine power or responsiveness, it may be due to a partially clogged DPF restricting exhaust flow.
    ③ Increased fuel consumption: DPF blockage will cause poor fuel combustion, causing the engine to consume more fuel than usual.
    ④ Regeneration frequency: Modern vehicles equipped with DPF systems often perform automatic regeneration cycles to burn off accumulated soot. If you notice an increase in the frequency of regeneration cycles, it may be a sign that the DPF is clogged and needs cleaning.
    ⑤ Excessive smoke: If you observe excessive smoke coming from the exhaust pipe, especially during acceleration, this may be a sign that the DPF is clogged and unable to effectively filter particulate matter.
    ⑥ Abnormal odor: A clogged DPF may emit abnormal odor due to incomplete combustion of soot and particulate matter.
    If you notice any of these signs, the problem must be addressed immediately to prevent further damage to the DPF and ensure your vehicle operates properly. It is recommended to consult a qualified mechanic or service technician to accurately diagnose the problem and determine the appropriate course of action, whether it is cleaning the DPF or resolving any underlying issues causing soot build-up.

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